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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place All front desk staff went above and beyond to help with questions or requests. Super nice and friendly. It’s an extended stay with kitchenette so they only serve muffins, granolas, oatmeal and coffee. Don’t be afraid to stay here based on past reviews some people you would never please.
Business response:
Dear Guest, Thank you for including Extended Stay America in your travel plans and sharing your experience with fellow travelers. We are glad you enjoyed your time with us and are delighted our hotel offers everything you need for a convenient stay. Our team works hard to ensure guests enjoy a comfortable and carefree stay, and we’re glad we could make that happen for you. We’ll be sure to share your compliments with the team to let them know their efforts are appreciated. It was a pleasure to have you as our guest, and we h... read more
Strong odor as I walked into the room. Woke up to the smell of a skunk the first morning. Staff very helpful. Air was not regulated by the hotel. I could set where I was comfortable and it stayed that way all night
Business response:
Dear Kathleen, Thank you for staying with us and reviewing your experience. While we are pleased that you loved our team's gracious hospitality, we apologize for not meeting your expectations in your outlined areas. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. We have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a mu... read more
Clean and quiet.
Business response:
Thank you for selecting Extended Stay America for your recent visit to Bloomington and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future.Sincerely,Hotel Management
Marijuana smell constant, doors slamming and banging until the wee hours of the morning. Stayed here before and it was not like this
Business response:
Dear Josh, The situation you described regarding the noise and smell disturbances you experienced is very disappointing. We are very sorry you could not have a quiet and relaxing stay. When made aware of these situations, our staff is trained to have appropriate conversations with our guests to resolve such issues. Please know for a future visit that our front desk is always available to help make the most of your stay. Thank you for your feedback. We hope this did not overshadow your overall stay and that the rest of your v... read more
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.