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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't care for cigarette smoke smell since our room was right off smoking area. Was concerned we would be charged for "smoking in our room" due to smell. We dont smoke
Business response:
Dear Lisa, Thank you for sharing your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We value hearing from our guests, as this lets us better improve our guest experience. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
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Easy check in. Very clean
My 2 windows were permanently locked open. I could not close or open them. Major safety issue. What if there’s a fire & I needed to climb out the window? Another guest told me several windows are like this. Employee told them it’s done this way to keep the street noise out. I think they just need to install new sound proof windows. Each time I entered/exited the hotel (about 4 times), no one was at the front desk. After staying at hotels for the last 35yrs as a flight attendant, I would never stay at this hotel again.
Business response:
Dear McKenna, Thank you for sharing your recent review of our hotel. We are sorry for the inconvenience due to the jammed windows of your room. We are grateful for your patience. If you should have any problems during a future stay, please know our front desk is always available and happy to help resolve any issues while you are here. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Si... read more
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 3.7 star rating with 1,368 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.