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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed our stay! Staff was very friendly! Room was very comfortable and clean! Wi-fi access reliable. Breakfast was a grab and go, which surprised us. We were expecting a continental breakfast. We enjoyed our stay, and would come back again.
clean, well priced, safe, friendly The breakfast was a bit misleading
Business response:
Your feedback is important. Thank you for sharing. I am pleased to read your comments on the affordable price and cleanliness of our hotel, but disappointed that our grab-and-go breakfast was not to your satisfaction. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Average The hotel front desk employee was outstanding. Valencia was a very happy and upbeat, positive young lady. The room was average. Pretty basic as far as I would imagine an extended stay should be.
Business response:
Thank you so much for sharing your experience with us I am proud of our team, and especially Valencia, for making a positive impact on your trip. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Decent hotel, decent value, possible return Check-in was fast and friendly. Place itself was ok. No kitchenware in our room, which was okay for us but might not be for others, though it would have been nice to have glasses rather than standard hotel-room disposable plastic. A/C worked well. Beds were comfortable. Outside of fridge was very dirty, though inside was fine. Carpet felt slightly damp when walking barefoot, like it had been cleaned but not quite dry. Good restaurants nearby if you know where to look. Good selectio... read more
Hotel review Check in process was pleasant- friendly staff. There was no ice machine in the hotel. The location was farther away from the University than I thought.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the staff, but I'm sorry about our lack of ice machine in our hotel. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
We were sent here because we have a dog with us and needed a pet friendly room. We arrive and they did not have a pet friendly room available nor were we told of the $25 pet fee.
Business response:
I appreciate you bringing your experience to our attention. I am sorry to hear that you were not informed of the pet fee and the limited number of rooms available. In response to your feedback, I have called Hotels.com and discussed the matter. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
You Get what You Pay For Finding and checking into the hotel was a breeze, with Brandi, the clerk helping us every step of the way. Our stay was going to be 5 days, so we were glad to have such good service. Our room was perfectly adequate and we were glad to have the full sized fridge for our food (we brought stuff to prepare meals). We noticed that the floor in our room seemed sort of wet, musty from the air conditioning. We also saw that it turned our feet BLACK when we walked on it. That was less than pleasant. Everythi... read more
Business response:
Thank you so much for posting a review of our property. We appreciate you letting us know about the carpet, and we apologize for the issue. Maintenance has been alerted to the issue and it has been corrected. I'm so pleased to hear that you were pleased with the kitchen and our location, but most of all the staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.