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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NICE PLACE NICE PLACE QUIET PERFECT FOR OUR STAY WE STAYED TWO NIGHTS AND WAS WAS CLOSE TO OUR ACTIVITY
Rooms not Cleaned I got in at 230 am but had picked up my room keys at 9 pm. My room had not been cleaned. Bed messed up & towels on the floor from previous guests. Sink full of dirty dishes. Took 30 minute to me a different room
Business response:
Thank you for taking the time to write a review of your stay. The situation you described regarding your room not being ready at check-in is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I will be closely monitoring our cleaning and inspection process to ensure accountability throughout our property. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better... read more
Careful of Bed bugs Great price and everything seemed fine when we checked in. Room appeared clean; shower was a little tricky to work, but the staff helped us turn it on. No funny smells or anything. I woke up a few times during the night to adjust the temperature and my mom was so tired she fell asleep on top of the covers. My sister was the only one who slept under the covers. My sister woke up the next morning with bed bug bites on her arm and across her back. We were not sure what they were at first till we asked her Dr... read more
January stay Very hard to find the way in.
Business response:
Samuel - Thank you for taking the time to write a review of our hotel. I apologize that you had some difficulties finding our hotel. Your comments will be useful as we continue to improve our guest experience. Thank you for bringing this to our attention. We hope to have the opportunity to see you again, should your travels bring you back to our area.
Clean hotel but needs more breakfast The grab and go breakfast is nice but it doesn't even compare to the breakfasts I've had at other hotels. Not enough variety and too small.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the cleanliness of our hotel; however, we apologize that our free grab-and-go breakfast did not meet your expectations. Your comments regarding this issue will be useful to us as we continually work to improve our hotel. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
worth the price Great room for the price...the free breakfast left a little to be desired but over all not bad...I will be staying here again
Ok Hotel - You Get What You Pay For The hotel is fine if you’re not expecting much. I have stayed in ESA’s several times, the beds are ALWAYS double beds even though the description says queen or king. Some amenities are brand new ( floors, carpet, bedding ) and others are dated ( kitchen, furniture, bathroom ). Positives: Clean room, slept well. Negatives: Our room did not have any kitchen utensils, plates, cups, etc ( literally nothing ). Walls are thin, refrigerator and air conditioner were loud although worked well. Good... read more
Business response:
Robert - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean room during your visit with us. Still, I apologize that our new customized kitchen packages did not meet your needs. As well, I am sorry to hear about the disturbances you experienced from the refrigerator and air conditioner in your room. I will meet with our maintenance staff to ensure this issue is properly addressed. Thank you again for your feedback. We hope to see you again, should your travels bring you back... read more
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.