Extended Stay America - Boca Raton - Commerce

Scott 

on Expedia

3 weeks ago

There were no towels 

JISOOK 

on Expedia

3 weeks ago

Long terms. 14days. Shortage towel 

Crystal 

on Expedia

a month ago

Extremely disappointed & will not ever be making a trip back nor referring anyone. Upon arrival was greeted by several drunken individuals at the front door which seemed to be a normal thing amongst the property. Front desk staff wasn’t very thrilled about having to meet me late unfortunately. I was told over the phone upon making the reservation that not only was the room renovated but was accessible . I was not told that there were no elevators either although i expressed throughly that i had a disability and would be trav... read more

Crystal 

on Expedia

a month ago

Property was not well kept and had bugs due to doors having gaps betweek ground and door frames 

Mary 

on Expedia

a month ago

Night ma My husband & I had a very bad time with our stay. We were put in a room that should have been used. We did not have pillows, no shower curtains, no utilities. The staff were rude. We were told by the manager that the room they gave was not to be rented. We were promised a full refund for the horror-able night we had. We have not gotten this refund yet, it’s been a over a week now. 

Leah 

on Expedia

a month ago

The room we rented was supposed to have a pull out couch in it since we booked the studio room, the mattress in the couch was old stained and rusted as well as the couch it came from. There were no extra pillows or sheets in the closet per my request. The told me I would be on the ground floor and when I checked in the women was very rude put us on the 2ed floor knowing I have a infant. The bathtub was not cleaned and the towels had stains all in them.