This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay for studying away from home. Was a good stay away from home to get work done. Nicely furnished efficiency w large fridge and microwave. The only drawback was the fire alarm went off twice. I guess it’s a tradeoff for having rooms with kitchenettes.
Good hotel
Business response:
Dear Beata, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Good stay for studying away from home. Was a good stay away from home to get work done. Nicely furnished efficiency w large fridge and microwave. The only drawback was the fire alarm went off twice - i guess it’s a tradeoff for having rooms with kitchenettes.
Business response:
Dear Guest, It is nice to know you were impressed with the great room and the furnished kitchen that accommodates your needs. However, we are sorry for the fire alarm that went off and disturbed you. We will follow procedures to ensure such incidents are controlled as we move ahead. Extended Stay America is grateful for your choice; we appreciate it. Please return whenever you are in the city.Sincerely,Hotel Management
It was great
Staff is very friendly, bed mattress is really good, but the whole place needs significant upgrades. Also I didn’t realize this was a pet-friendly hotel, and this is my reward for waiting until the last minute and searching for a hotel on my phone. Forget the free breakfast too. We won’t be staying here again.
Business response:
Dear David, We appreciate your feedback regarding your recent stay. While we're glad to read that you found our staff friendly and enjoyed the comfort of the bed mattress, we apologize for any inconvenience caused by the need for upgrades and the pet-friendly policy. Your comments are valuable to us, and we'll take them into consideration as we work to improve our facilities and services. Additionally, we apologize for your disappointment with our breakfast. We understand your decision not to stay with us again, but we hope ... read more
Very friendly man at the front desk!
Business response:
Dear Victoria, We are delighted to read that you had a positive interaction with our front desk staff at Extended Stay America! Providing exceptional service is our priority, and we are glad to know that our team members made your experience memorable. Your kind words will be shared with our staff as encouragement. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,246 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.