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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall we had a good stay and the hotel was close to everything we needed to get to. There was an issue where the faucet for the bathroom sink would detach from the counter when you'd go to turn it on, but it still worked fine! Was hoping there'd be a hair dryer available in the bathroom, but that wasn't a big deal. It took a few minutes to check in, but the receptionist was very friendly and helpful!
Business response:
Dear Jenna, Thank you for staying with us at Extended Stay America. We are thrilled to read that you had a wonderful experience with us. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and hardworking staff, who strive to exceed your expectations. Thank you for letting us know about the concerns you had during your stay; we appreciate you bringing this to our attention, and we will share them appropriately. We hope to welcome you back soon when you are in ... read more
We just needed a room for an evening and it was very comfortable and convenient. I can see how this property would be great for anyone needing a longer stay.
Don’t go if you want a clean space to stay. Hair on shower walls looked as though the walls were mopped or wiped with whatever they cleaned the floor with. Gross dripping stain in wall next to bed, that was sold a queen, but was a very old and uncomfortable double. Every drawer has crumbs or trash in it. Microwave was absolutely disgusting. Built up food in the door, totally gross. The fridge ran so loudly the whole time, the ac unit is so loud it like being in a laundry room on spin cycle…everything says non smoking but eve... read more
Business response:
Dear Robert, We sincerely apologize for the numerous cleanliness and maintenance issues you experienced during your stay. Please know that we take your concerns seriously and will address them with our housekeeping and maintenance teams to ensure they are resolved and do not recur. We are also disappointed to learn that our breakfast offerings did not meet your expectations. We appreciate your feedback, as it helps us identify areas for improvement. We are, however, glad to know that the location was convenient for your need... read more
The room was really nice and big, but had a bit of a weird smell entering the room. But regardless we enjoyed our stay.
The rooms were clean, comfortable, and updated-looking. The beds were comfortable! I’d return!
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.