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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mostly very good Staff friendly and responsive except couldn't provide us with a second wastebasket.
Rooms are pretty drab, it is a bit run down. The area near my room reeked of marijuana, along with the elevator when i got in. Hotel employees cant control everything. Although the room was neat and tidy, it wasn't actually cleaned very well. But it was the cheapest in the area, so you get what you pay for.
Business response:
Dear Bruce, we appreciate you taking the time to leave your comments regarding your recent visit to Extended Stay America. It is a pleasure to know you enjoyed all we offer. We have shared your observations with the housekeeping team. Your feedback is essential to us. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Hotel Management
No judgment atmosphere...room literally had everything at my disposal. Concierge was pretty cool unique fella
Business response:
Dear Brandon, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city. Sincerely,Hotel Management
The hotel is very convenient, and the room is very clean. Furthermore, the waiters here are very helpful.
Very bed smell as u walk in , bed not was made wen we checked in no , sheets or blanket not available in room , requested in front desk and we had to make the bed ourselves since it was a late check in , also no breakfast was available not even coffee
Business response:
Dear ALBANA, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your feedback. Please share with me any addition information that you would me to revisit on improving the service at this location.
so so room was clean, but old and tired. shower curtain was moldy. dogs barked in other rooms all night. breakfast was minimal. fire alarm went off during visit. not the best experience.
Business response:
Dear Elizabeth, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless sta... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.