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Extended Stay America - Boston - Burlington

4.0
  • Hotels
  • Burlington, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

40 South Ave., Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.01,104 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

An okay hotel. No coffee maker unless you request one. I get that this is an extended stay hotel and you have to ask for the kitchen package but we only stayed two nights and a coffee maker would have been nice. 

Business response:

Thank you for taking the time to share your feedback. We are pleased you choose to stay with us, but we are sorry for not meeting all of your expectations. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Was there for 3 nights and the room was never freshened up,cleaned or made up. 

Business response:

Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not living up to your expectations. We would like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Beezer's profile image
Beezer 
6 years ago

Work The rooms are like mini Apartments. There is a micro and kitchen sink. A counter can be used as a desk. Strange there is no wastebaskets to put trash in kitchen or bathroom. Great location. Marriot near by charged close to 400.00 This is a far better deal. 

Business response:

Beezer, thanks for being our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Room was spacious enough and comfortable for such a great rate. Did not get our two rooms together and adjoining as we had requested and expected which was disappointing and the continental breakfast is very limited and at too early a time for many to get down for, so we missed it as did several other people we saw looking for it. Would definitely recommend extending the breakfast until at least 10:30am, but otherwise no complaints. For the price it was a good deal. 

Business response:

Thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your well-appointed room. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

john's profile image
6 years ago

Wasn't all it was advertised. Door lock didn't work well with key card. Had to request to use any amenities that said was already in kitchenette. Had to reconnect tv to use it. Next time will look for something alot closer to T station 

Business response:

John, thank you for being our guest. We are sorry for the issue you experienced while here and regret the inconvenience caused. Your feedback will help us to improve our amenities and facilities moving forward. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Burlington

How is Extended Stay America - Boston - Burlington rated?

Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews. 

When is Extended Stay America - Boston - Burlington open?

Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.