Extended Stay America - Boston - Burlington

Business response:

We appreciate your gracious rating about your visit to Extended Stay America. It means a lot for us to learn that we were on par with your expectations and our offerings were to your satisfaction. Thank you for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Todd, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although you had an overall pleasant stay, we apologize for falling short of your expectations for a perfect visit. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and recommending us to others. It is a pleasure to know you liked our courteous service and that our ideal location was the highlight of your stay. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It’s a pleasure to know you liked our location and were impressed by the service provided by our courteous associates. However, we are sorry if you had any inconvenience. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Brian, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. It’s good to know you loved our location and that you were impressed with the great value we offer. Thank you once again, it will be our pleasure to welcome you back on your next visit to this area. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management