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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for...or what you don't. No coffee or even water glasses in room
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to our dishware policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Also, the items coffee is served at the lobby in the morning. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Common area spelled like something was be covered up.
Business response:
We are sorry your stay was impacted due to the foul smell you encountered in the common areas of the hotel. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Low price, convenient location, nice to have stovetop and full fridge.
Business response:
Thank you for reviewing your stay at Extended Stay America. It is great to know you enjoyed our ideal location and that you appreciated our fully-equipped kitchen. Thank you again for the nice feedback, and we look forward to your next visit. Sincerely, Hotel Management
Convenient to I95 & Burlington Mall. Pleasant staff. Property could use a little updating, and the room especially needed some help. Pillows were inferior, tv came in poorly, everything just felt more tired than me. I didn’t sleep badly, but I think it could have been a little better.
Business response:
Thank you for being our guest. Although you had liked our convenient location and had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback about the condition of our property and the issues with the television will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Bien Muy bien lugar, ubicación, habitación amplia. Solo no hubo servicio de limpieza.
Business response:
Engell, thank you for being our guest and for taking time to review your experience at Extended Stay America. We are glad you enjoyed your stay with us and that you loved our convenient location as well as comfortable accommodations. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,246 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.