Extended Stay America - Boston - Burlington

Business response:

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Nilsa, thank you for your kind review. We are thrilled to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your recommendation is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Cindy, thank you for choosing Extended Stay America for your needs. We are delighted to read you like our well-maintained property and the courteous service provided by our staff. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Tracey, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Isaac, thanks for choosing Extended Stay America on your trip to our city. It was a pleasure knowing you had a pleasant stay with us. However, we are sorry for the noise issue you experienced while you were here. We wish to have been informed about these issues as our front office team would have done their best to make your trip a restful one. Thank you once again for choosing us, and we hope you'll give us an opportunity of hosting you again. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback with regard to the condition of our property is noted and it will help us improve our future guest experiences moving forward. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management