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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was there for a hospital stay for my child. We found used condoms still in the room and in the bathroom
Business response:
Wendy, thank you for taking the time to review our hotel. We are disappointed to read about the cleanliness issues you encountered and sincerely apologize for falling short of your expectations. Steps have already been taken with our housekeeping team to make sure our rooms are thoroughly inspected before allocating to future guests. All of our associates are committed to providing you with a comfortable stay, and we hope we have the opportunity to demonstrate this to you on a future visit. Sincerely, Hotel Management
breakfast is a disgrace - weak coffee, no brewed decaf, just packaged muffins and granola bars. No coffee or tea in room.
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
The hotel room smelled like cigarettes
Business response:
Thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future. Sincerely, Hotel Management
Very good price point. It had a nice kitchenete and comfortable night stay
Business response:
Avi, thanks for being our guest at Extended Stay America. We are pleased to know you were impressed with your fully-equipped kitchen and that we were able to meet your expectations at a great price. It was a pleasure having you with us, and we invite you to stay with us again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
離市區比較偏遠,不過房間算還可以, 早餐的選項比其他的Extended Stay來得多一些
Business response:
Woeiseng, thanks for being our guest. It feels good to know you enjoyed your stay with us and found our service along with all of our facilities up to your satisfaction. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
The only thing i would say is that they didn't come in and replenish the towels. You should always do that without being asked. And you need better pillows. Other than that everything else was fine.
Business response:
Carol, thank you for being a guest at Extended Stay America. It was good to know you liked our offerings and had a comfortable stay. Please know, fresh towels along with toiletries are available at the front desk. We apologize if this policy wasn’t communicated to you upon arrival. Our team will be reminded to inform our guests about our policies without fail moving forward. We are grateful for the feedback you provided, and we hope you will visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.