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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needed one night due to unexpected work related delay. Convenient to highway and stores
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know our location worked well for your needs and that you had a pleasant overnight stay. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Jennifer, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
My stay at Extended Stay in Burlington, MA Place was nice - worth the price. Team there was friendly and certainly made me feel welcome.
Business response:
Christopher, thank you for sharing your positive feedback about Extended Stay America. We are glad to read you were impressed not only with our courteous associates but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
The bes wasn't comfortable. The layout of the bathroom was odd because of how the door was positioned. It was clean and staff was friendly though. Good price
Business response:
Thank you for choosing Extended Stay America and for your review. We are pleased to read you liked our courteous associates and affordable rates, but we regret that you found our beds uncomfortable. Our front desk is available to resolve issues such as this, and I'm sorry we were not aware of the problem you had as we would have been happy to try and resolve the issue or move you to another room. Thanks once more for allowing us to be of service, and we hope you will return as we would love to provide you with a better exper... read more
Fair There’s no housekeeping to replace towels we have to bring the dirty ones downstairs and in order to get new ones. There was fruit flies, bugs flying around.
Business response:
Kendra, thank you for sharing you experience at Extended Stay America. We are happy to know you had a good time here and were satisfied with all that we offer. I have shared your feedback with my housekeeping team and will use it as a training tool to improve our performance moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Comfortable and convenient The room was comfortable and we really appreciated the refrigerator & cooking facilities in our room. Staff were friendly & helpful. We would certainly stay again.
Business response:
Tracey, thank you for choosing our hotel. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We look forward to welcoming you back soon. Sincerely, General Manager
Hotel with a view This stay was as comfortable as my previous. Kitchenette allowed for at-home comfort and the supermarket is near as well as a movie theater. Nothing fancy but cleanliness and a good place to sleep.
Business response:
Michelle, thank you for choosing to stay with us once again. We are pleased our location was convenient for your needs and that you liked our kitchenette. We value your feedback and hope to have the honor of hosting you again soon. Sincerely, General Manager
We needed somewhere to sleep and this was available. It was fine, but not great. The room was okay - but the hallways were pretty dingy and not especially clean. The staff was really nice and very helpful.
Business response:
Kirsten, thank you for being our guest. It’s nice to know you liked our prime location and courteous associates. However, we are sorry for the cleanliness issues you encountered during your visit. We will address this matter with our housekeeping department in order to ensure changes are made immediately to solve these problems. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
The staff was really nice the room was clean and comfortable thank you
Business response:
Emily, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so nice to read that you enjoyed your stay, and we are happy you were impressed with our service and facilities. It was a pleasure having you as our guest, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.