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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Complaints Not sure why reviews are so negative. Brought my own pillow and my stay was great This hotel is close to everything u could want!!!
Business response:
Caroline, it is a pleasure to read your review. We feel great you had a comfortable stay and that you had a good time as our location was convenient for your needs. We hope to welcome you back soon for another visit to Extended Stay America. Sincerely, General Manager
Very nice place! The staff was very cordial and informative regarding the local restaurants.
Business response:
John, thank you for your outstanding review. We are pleased to read your comments and are delighted to know you were served well by our courteous staff. I will share your feedback with my team. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Boston - Burlington. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Hotel is very old. Room is not clean. Room smells. The shower head does not operate well. Water gets everywhere after shower.
Business response:
You are absolutely correct to expect a clean, well-maintained property as your home away from home, and I apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. We deeply regret the inconvenience caused, and please consider giving us a second chance in the future. Sincerely, General Manager
Business response:
Remko, thank you for staying at Extended Stay America - Boston - Burlington. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
This is a great choice for the budget traveler. It's clean and well-maintained in general. No frills but not complaints.
Business response:
William, it was a pleasure having you as our guest at Extended Stay America - Boston - Burlington, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
I found the full kitchen unnecessary and a waste of space. I was unable to find the trash barrel. The space around the bed felt claustrophobic and it was poorly placed (a foot and a half from the air conditioning for the entire space). The location was excellent and staff was very friendly.
Business response:
Katelyn, it was a pleasure to have you as our guest at Extended Stay America - Boston – Burlington. We are glad to read you liked our location and helpful staff. That being said, we are sorry that you were not happy with the layout of your room. I will share your concerns with my staff and will try to move some of the furniture to better suit our guest's needs. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, General Manager
my stay experience Ok
Business response:
Thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,104 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.