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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fine. The hotel and room had a musty disinfectant smell. The unensils were bent.
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate your kind comments about our hotel in general; however, I apologize that you found the smell of our hotel to be musty. As well, I am sorry that your utensils were bent. I will meet with our staff to ensure that these issues are properly addressed. We would love to have another chance to provide you with a better experience at our hotel the next time you’re in town.
Close to work Nice hotel for cost. Good location for Burlington Mall and offices in that area.
Business response:
Paul - Thank you for taking the time to write a review of your stay. I am glad that you enjoyed our convenient location. As well, I am happy to hear that we were able to provide you with an enjoyable stay at a great value. We look forward to having you visit with us again in the future.
Extended Stay This hotel is right near the Mall and Lahey Clinic which was important for me. When I checked in their was a sign stating to dial 0 for attendant. It was strange but it worked. Staff was very nice. Things could be a little cleaner. All in All I would stay again.
Business response:
Bob - I appreciate you taking the time to write a review of your experience with us. Your comments in regards to staff and check in are much appreciated; yet, I was disheartened to read your comments regarding cleanliness. Our staff prides itself on providing excellence in customer service so they were all happy to hear that you found them very nice. We do have a lot of hats to wear and cannot be at the desk every minute of the day so we do sometimes have to ask guest to page us when they need assistance. I apologize if this... read more
Across the street from the best mall near Boston The room was clean, aesthetically pleasing and comfortable. The staff was cordial and the patrons seemed to be polite as well. I did not like that there was a smoking area right in front of the main lobby entrance. Other than that, the stay was overall, enjoyable.
Business response:
Tom - Thank you both for you recent stay at our hotel as well as you review here on Expedia. The staff and I are very happy to hear that you enjoyed your stay with us overall thanks to the cleanliness, staff, and location that you mentioned. However, we are sorry to hear that some of the other guests at the hotel may have made you feel in any way unsettled. Being an extended stay style hotel many of our guest are with us for weeks and sometimes months at a time. Our goal is to provide a home-away-from-home all our guests and... read more
Great getaway close to home! Everyone was super friendly! Great place for a quiet getaway that is close to anything you'll need :)
Business response:
Thank you for your review of our hotel. The staff and I are thrilled to hear that you enjoyed your stay with us so much. It is our desire to ensure all guests have a relaxing and enjoyable experience at our hotel, so we are all happy to see that happened. We hope to see you again soon should your travels bring you back to the Burlington area!
everything included I love this place.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.