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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is very convenient and staff were very pleasant, but my room smelled like a dirty ash tray along with the pillows and bedding. The bathroom door was dirty with smudges and the sink faucets weren't cleaned well from prior guests.
Business response:
Thank you for taking time to review our hotel. While I appreciate your kind comments about our staff and location, I'm deeply sorry that we did not meet your expectations. In response to your feedback, I will take your comments and share them with our housekeeping staff so we can ensure a better experience in the future. Thank you again for your valuable input. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Me The breakfast was pathetic.
Business response:
Thank you for taking time to write a review of your stay with us. Please accept our apologies that our grab-and-go breakfast was not what you were expecting. In response to your feedback, we will use your comments to provide better service and make future improvements. Still, I'm glad to see that overall you were happy with your accommodations. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
great staff! Lenny was on overnight shift when we arrived and got us all taken care of. we saw him again the next day and the last day when we checked out. His personality and service really made our stay great!
close to everything it was nice quiet , the only difference would be to put waste baskets in the room, coffee pots should be there without having to ask for one.
별장같은 분위기 머무르는동안 너무 좋았습니다, 근처의 슈퍼마켓에서 구입한 신선한 식재료로 직접 요리하여 먹었습니다, 항상 출장시에 느꼈던 음식의 불편함은 깨끗이 해소되었고, 별장에 놀러온듯한 분위기여서 더욱 좋았습니다.. 특히 이시기의 보스톤은 눈이 많이 내리는데 호텔 주변의 산과 마을에 눈덮인 풍경은 더욱 좋았습니다..
Great room for the price Needed a place for the night, and this was a great option at a great price.
Business response:
I want to thank you for taking the time to post a review of your stay. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable and exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
This hotels gets an A+ my room was neat and comfortable. I would definitely stay here again.
Awesome accommodation for Family Excellent hotel. Staff are very cooperative and very helpful. It was nice stay.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,296 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.