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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Encantada sin dudas no tendría duda alguna en volver a reservar durante mi próximo viaje
yes.
It’s getting to the point of needing renovations
There was no room service. We had to walk to the movie hall to get food. Also we order a taxi the next day to go to the hospita, which did not come. The breakfast snack was old.
A little unsure about this. Plenty of room. But the shower curtain did have mold on it and a yellow stain on bed sheet. Also I think there are people staying there for free or doing some self help group. We paid extra for our dog. And when walking in there was a bunch of people sitting in a circle and starting complaining about the dog which we paid for. That was annoying. They occupied that common area room the entire time we were there.
It did not have the two beds that we reserved. They gave us a good deal on two rooms but the second room was not clean.
Business response:
Dear Julie, Thank you for staying with us and for sharing your feedback. We sincerely apologize for the inconvenience caused by not receiving the room you reserved and for the cleanliness issues in the second room. We understand how important it is for guests to feel confident in their accommodations, and we regret that your experience did not reflect our standards. Your feedback is invaluable, and we appreciate your patience in helping us improve. We hope you will revisit so we can show you our commitment to outstanding exp... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,251 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.