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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My only issues was that the hallway on the second floor. Has a horrible smell. And that the first room was in had bugs on the corner of the room. And there was a dead roach. But I was moved to another room. Everyone was really nice and helpful.
Business response:
Dear Jenne,We’re glad our team made a positive impression during your stay. However, we sincerely apologize for the issues you encountered. The concerns you raised regarding the unpleasant condition in the hallway and the cleanliness of your initial room are concerning. We are grateful that you were moved to a different room, and we will be addressing these matters with our team to ensure they are resolved. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opp... read more
Me and my daughter enjoyed our stay. We are currently homeless and we had a nice stay. And kept us warm and comfortable.
Business response:
Dear Jenne,Thank you for the wonderful comments regarding your time at Extended Stay America. We’re glad that we could provide a comfortable and warm space for you and your daughter during this difficult time. Our goal is to make our guests feel welcome and cared for, and we’re happy to hear we could offer you some peace during your stay. We hope that brighter days are ahead, and we’d love to welcome you both back. Sincerely,Hotel Management
Basic room was satisfactory. Everything is a bit worn. They advertise a breakfast - and technically this is correct, but so far below current standards as to be laughable. Coffee (no decaf) and prepacked muffins. No juice, no fruit, no hot food...
Good for sleepover and go. Economically good. Good for night over and go. Big room. Comfortable bed. They say breakfast included but just a coffee and muffin. Don’t expect hot breakfast.
Business response:
Dear Arik,We're delighted you found the room spacious and the bed comfortable, providing a restful space for your stay. Our grab-and-go breakfast is designed to offer a convenient start to the day, but we understand how a wider selection can enhance the experience. Your feedback is valuable, and we'll use it to explore ways to improve. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
OK O hotel é simples, porém serviu o propósito que era tomar banho e dormir, a cama era confortável e o chuveiro bom. Fica a uma distância de 30 minutos do centro de boston, e a 15 minutos de uma estação de metro, se está de carro faz esse percurso tranquilamente. A região é ótima e segura, possui um shopping center do lado, com muitos restaurantes e diversas opções. Não há café da manhã, isso deveria ser alterado na descrição, é apenas uma retirada de bolachas e cereais, não um café da manhã como dito na descrição. O barulh... read more
Business response:
Dear Jennifer,We're glad the comfortable bed, good shower, and convenient location met your needs. However, we regret the inconveniences you encountered, such as the unpleasant hallway conditions, noise disruptions, and the breakfast description. Your concerns about these aspects will be carefully reviewed and we will work on improvements to enhance the guest experience. We would love another opportunity to not only meet, but surpass your expectations. Your review is sincerely appreciated, and we thank you for sharing your t... read more
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,103 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.