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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Great location The location of the inn is wonderful, with a good amount of nature, but also lots of restaurants and shops. However, it wasn’t the cleanest. The room had lots of random hairs and dirt, and all the towels I received (even the ones I got after I asked for new ones) had hairs on them. All the appliances worked great, but the refrigerator did constantly make random noises which would be inconvenient for light sleepers.
Business response:
Dear Sofia, Thank you for choosing to stay with us and for taking the time to share your experience. We're glad to hear that you enjoyed our location, which strikes a balance between natural surroundings and nearby dining and shopping options. However, we sincerely apologize for the cleanliness issues you encountered in your room and with the towels. This is not the standard we aim to maintain, and your comments have been shared with our housekeeping team for immediate review and action. We’ll also be inspecting the refriger... read more
Hotels.com The price was great. There was a full fridge and stove top.
Business response:
Dear Peter, Thank you for staying with us! We’re happy to hear you found great value in your stay and appreciated the convenience of our in-room kitchen setup. We hope your visit was comfortable, and we would love to welcome you back again soon to Extended Stay America! Sincerely, Hotel Management
so so
Business response:
Dear Xiaogang, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. However, we are disappointed if we have not lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us; we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Sincerely, Hotel Management
Everything was clean and tidy, just don't be fooled about breakfast because it's not breakfast, just coffee and biscuits.
Was great
Business response:
Dear James, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Average
Business response:
Dear Guest, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way. Sincerely, Hotel Management
It was a good deal. I felt safe. While not the taj mahal it was clean.
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 2.9 star rating with 2,251 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.