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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price it was a good place to stay and close to restaurants and stores. There wasn’t much for the breakfast, we bought our own breakfast food. There is a kitchen to make our food. Staff were friendly.
Business response:
Dear Treena, Thank you for selecting Extended Stay America and taking the time to write a review. We are glad that our location, close to eateries and shopping attractions, was convenient for you, and we appreciate you highlighting our kitchenette and friendly staff in your review. However, we are sorry for your disappointment with our breakfast selection. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared wi... read more
Didn’t really like that people lived there in the hotel. Domestic dispute outside our room. Terrible smell in the hallways. Not much for a breakfast.
Business response:
Dear Carolyn, Thank you for sharing your observations. Our goal is to ensure our guests receive an exceptional experience when staying with us. Therefore, we apologize for the issues you encountered during your time here with us. We take your feedback seriously, and we are working to see how we can handle such concerns more efficiently moving forward. Moreover, we will share your concern regarding our hallways with our housekeeping team to ensure such matters do not affect future guests. Furthermore, we are sorry our complim... read more
Great service
Room temp was too hot. Turn it down all the way and still too hot.
Business response:
Dear Mark, Thank you for being our guest. We regret that the condition of your room did not meet your expectations and that you had challenges controlling the temperature. Your feedback will be shared with the appropriate individual to address these concerns. We encourage you to try us again soon, and we are confident you will enjoy the exceptional stay you deserve. SincerelyHotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,179 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.