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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was excellent. Monica checked me in and helped me change rooms. She was courteous and professional. The first room I checked into was hot - the air conditioning was off. The second room was cold - but on a very hot night much better than a hot room!
Business response:
Dear Andrew, Thank you for your lovely review of our Extended Stay America. It is good to know you had a good time here. Your compliments for a smooth check-in and our team's service are appreciated. We shall share your words with Monica. Please experience this again on your return visit.Sincerely,Hotel Management
Good service
Wifi didn't work, local staff not at all knowledgable and no directions available, but very knowledgable support person fixed it within an hour. Several minor repairs needed, A full grocery store just down the road with no stop signs or lights to go through! Perfect for extended stay.
Business response:
Dear Donald, Thank you for sharing your experience with us! We are pleased you had a great stay at our Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely,Hotel Management
Noticeable repairs needed in the room. For example, large hole bigger than my hand in one of the window screens, and they had the windows open when we checked into the room. Bathroom was missing toilet paper dispenser. Fire alarm went off two times while we were there. Once in the evening and once at 6:50 AM. Thought this was standard everywhere, but no coffee maker in the room. Ice trays in the freezer were dirty so we didn’t use them. Grab and go breakfast was highly unsatisfactory, but I guess that’s the quality you get w... read more
Business response:
Dear Mary, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. On the other hand, it is good to know you had some great encounters with our team. Please allow us an... read more
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,179 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.