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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at the front desk was very friendly and the room was very clean
Business response:
Nerissa, on behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver comfortable, clean accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing the service provided by our front desk associate. We hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management
This hotel deserves better then the 2.9 rating people need to remember what they paid in my case $72 a night not $160. Room was clean staff was friendly shower was hot. Does hallway have a bit of stale smoke smell yes but I have paid a lot more and smelled worse. Staff was friendly is a T-shirt appropriate attire? They are working staff doing laundry you would not see this at the Embassy down the street but its not $72 a night.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I like the style of the hotel. My husband is a smoker so having smoking rooms is great.
Business response:
Patti, thank you for choosing Extended Stay America. It is nice to read that we met all of your expectations. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
朝食に果物かパンなどがあればうれしいです。 コーヒー 市販のマフィン、オートミールしかないため物足りないです。ホテル代が安いので仕方ないですが。 キッチン付きで、部屋は広く別ベットメーキングも頼まないと来ないので気が楽です。 全体的には快適に滞在できます。
Business response:
Thank you for being our guest at Extended Stay America. We are glad overall your visit was a good one and that you liked the size of your room. However, we regret not meeting all of your expectations. We value your feedback and hope you visit us again in the future. Sincerely, Hotel Management
Our non smoking room smelled like smoke, no ice machine at this hotel!!!! Sink was broken
Business response:
Jen, thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor and regret the sink was broken. We wish we had known about these problems as we would have done our best to ensure you were comfortable. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We hope you will consider a future stay as we would welcome the opportunity to regain your... read more
Meh Adequate accommodations, funny smells in the hallway & I didn’t like the feeling of the carpet-hard to day if it was just thin or actually dirty. My biggest disappointment was lack of any soundproofing.
Business response:
Thank you for your recent stay. We are sorry that the cleanliness of our hotel was not up to par during your stay. We appreciate you bringing this to our attention as your review highlights where we need to refocus our efforts. We value your feedback and hope you will consider giving our hotel another chance to make a much better impression. Sincerely, Hotel Management
Great service Great service at front desk
Business response:
Thank you for staying at Extended Stay America on your recent visit. It is great to see that we were able to meet all of your expectations. Thank you for mentioning our helpful front desk staff. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you again for staying with us, and we hope you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,179 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.