Extended Stay America - Boston - Marlborough

Barbara 

on Expedia

3 years ago

My first room was dirty, and the TV control didn't communicate with the TV. The desk person was extremely helpful, and so nice. I got moved to a different room, which was clean, and the TV system worked. 

Catherine 

on Expedia

3 years ago

Great staff! 

Kenneth 

on Expedia

3 years ago

Staff was very staff, room was ok for the money. A lot of creepy people all over the place inside and out. I got the feeling that there was low income housing people staying there. Definitely would not stay there again. 

Alexander 

on Expedia

3 years ago

Staff is friendly. Rooms are huge and comfy. 

Heather 

on Expedia

3 years ago

The staff was very nice. We chose this particular hotel because it was pet friendly. At the time of booking there was no mention of an extra charge…when we checked in we were charged and extra 25.00 for the dog. The room was no clean…there were cobwebs and dust over every lamp. I also found a pill on the floor near the bed, which leads me to believe it hadn’t vacuumed for a while. I brought it to there attention. Additionally, we booked it for the kitchenette…however, due to CoVID the kitchen is not stocked with dishes etc…t... read more

Doug 

on Expedia

3 years ago

Don’t get confused Was told there was free breakfast in the morning, was never told they stopped serving it @ 9:00 am and then I was told I wouldn’t be charged $100 deposit it was just a hold and if anything happened they would charge it….. they charged it and told me I’d get it back in 72 business hrs. Not acceptable