Extended Stay America - Boston - Marlborough

Business response:

Jeffrey, thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Kenneth, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Thanks for reviewing your experience at Extended Stay America. We are delighted to know you were thoroughly impressed with our convenient location as it was close to many places of your interest and that you had an enjoyable stay. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Cheryl, thank you for choosing to stay at Extended Stay America and for sharing your review. We are delighted to read you loved the convenience of our location and were impressed with all the aspects of your stay. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Cherly, many thanks for taking time to review your stay at Extended Stay America. We are delighted to read you found us to be a good value and liked the outstanding service provided by Sarah and Thomas. We will share your compliments with them. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Thanks for the feedback. We are glad to read you liked our check-in process and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Justin, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. We are happy to know you had an overall pleasant stay. But we are sorry our breakfast offerings were not to your expectations. We have taken a note of your feedback and have shared with our Brand Leaders to consider while planning the menu in the future. We hope you will consider returning to stay with us on your next visit to the area. Sincerely, Hotel Management