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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed my stay! The room was large and comfortable. No complaints
Business response:
Dear Tee, thank you for choosing Extended Stay America. It's great to know you loved your suite and that you had a comfortable stay. It was a pleasure having you as our guest and we look forward to welcoming you back for another visit! Sincerely, Hotel Management
Not so Beeutiful I have lots of patience but waiting 40 minutes, in a line of guests to check in, is slightly too much. It was 12:10am when we got there and I had a card key by 1:00. The room itself was good. One last thing, a swarm of bees made refuge on my car. I snuck in and drove around the hotel until they seemed to be off.
Business response:
Johnny, we are sorry for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with our front desk, and we’re working with them to be more diligent with our efforts moving forward. Thank you again for taking the time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Not that bad Don’t be put off by the lousy reviews this place has gotten. Our mini suite was nice and spacious. However, there were a few negatives. We paid extra for a king bed, but it had only one night stand. Bath towels from the previous guests hadn’t been replaced, and breakfast was limited to muffins and granola bars. On the plus side, the hotel is a bit cheaper than others in the area, and if you want to go for a bike ride, it’s an easy 2 mile ride to the Marlboro-Hudson rail trail.
Business response:
Stephen, thank you for being our guest. We are happy to know you liked your spacious suite and were happy with our affordable prices. However, we are sorry for the cleanliness issues you had in your room and that you were disappointed with our grab-and-go breakfast offerings. Your feedback has been shared with our Brand Leaders to improve our future offerings. Also, we have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Ma... read more
Business response:
Gerald, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Lisa, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Ok for one night . Nothing special but room was vlean
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thatchatham, we are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,280 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.