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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice for the value! Comfortable quiet clean! Sarah and Thomas very accomadatung!
Business response:
Cherly, many thanks for taking time to review your stay at Extended Stay America. We are delighted to read you found us to be a good value and liked the outstanding service provided by Sarah and Thomas. We will share your compliments with them. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Good hotel close to work Fourth week at this hotel. It’s near restaurants. Easy check in!
Business response:
Thanks for the feedback. We are glad to read you liked our check-in process and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Justin, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Advertised Continental Breakfast. The had granola bars, coffee and prepackaged muffins.not even close to other hotels.
Business response:
Thank you for choosing us. We are happy to know you had an overall pleasant stay. But we are sorry our breakfast offerings were not to your expectations. We have taken a note of your feedback and have shared with our Brand Leaders to consider while planning the menu in the future. We hope you will consider returning to stay with us on your next visit to the area. Sincerely, Hotel Management
Business response:
Ken, thank you for being our guest at Extended Stay America. We appreciate your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great rates, CLEAN, and safe! Very basic hotel and I mean BASIC! No ice machine or ice bucket. For me I didn't care, but keep this in mind if it matters to you! The rooms are good in size! No complaints about it at all, All rooms have a mini kitchenette, but if you need ANYTHING like a plate, cup or silverware....the room is ABSOLUTELY BARE! Front desk will give you what you need upon request! No pool or business center or vending machines! Breakfast is BARE BONES BASIC. Coffee and grab a piece of pastry, fruit and go! Alway... read more
Business response:
Margaret, thank you for your kind review. We are so happy you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. We believe that fresh and comfortable accommodations, excellent customer service, and complimentary features. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, Hotel Management
Alerta Pues todo iba bien asta que entro al baño avía una ropa interior de mujer. Lo notifique no me cambiaron de cuarto y no me ayudaron
Business response:
Shamilet, thank you so much posting a review of your stay. It's nice to read we met most of your expectations. However, we are sorry for the problems you had with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Check in was horrible When i got there 2 poeple where in front of me.Check in took 35 minutes for me and the guys in front of me. Horrible.
Business response:
Thank you for staying with us and for your feedback regarding our front desk service. We are so sorry our service kept you from having an excellent stay. We have shared your comments with our team, as our goal is to ensure every guest has an excellent experience throughout their stay. Thanks again for your comments and we hope you will stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,281 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.