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Extended Stay America - Boston - Marlborough
- Hotels
- Marlborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
19 Northboro Rd. E., Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Boston The nicest Extended Stay I've seen.
Business response:
Thank you for taking the time to provide feedback about your experience. One of the greatest rewards of our job is receiving encouraging feedback, such as yours. Our staff takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience that you expect and deserve. Thank you again for your positive comments. We look forward to hosting you again in the future.
Clean room. Missed the little extras. Shampoo, etc Price was good Close to stores Staff was helpful Would stay again
Strange that mattresses do not have pads on them? The hot water could be adjusted back at water heaters to save energy and money could almost be scald issue. Good service.
Business response:
Jim - I want to thank you for taking the time to write a review of our hotel. I apologize that your bed did not have a mattress pad and that you found your water to be too hot. I will be meeting with our staff to review these issues to ensure they are properly addressed. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
It's fine Check in and out took forever. I have no idea what they were doing on the computer but there was a lot of standing around waiting for the guy to finish typing. Then he "went off to see if the room was ready" (we were there early so that's not too surprising) and the room was so off we went. We got to the room, opened the door and was hit with a big whiff of cigarette smoke! In a non-smoking room. They did quickly move us to a new room so no complaints there, but I'm surprised the guy working the front desk didn't n... read more
Business response:
Thank you for taking the time to provide feedback about your experience. We are sorry to hear that our hotel did not meet your expectations at check-in and check-out. We strive to provide all our guests with a comfortable, “home away from home” experience. We use feedback, such as yours, to continuously make changes to our hotel and to improve our guest’s experience. Thank you again for posting this review. We hope you will stay with us again in the future.
Good Value for the Money Extended Stay America in Marlboro, MA was a good value for my money. Especially useful was the full refrigerator/freezer to stock with sodas, salad, and leftover food. The room was clean and comfortable. I asked for a quiet one and was given at the end of the hall away from the elevators. It is near a major chain grocery store and a variety of restaurants. I would stay here or at an ESA hotel again in the future.
Slow (make that extremely slow) check-in (40 min f Hotel was OK. The reason I will not stay there again was how long it took to check in. 4 of us arrived at about 11pm and there was one person in front of us and not a soul to be found working the front desk. After 10 minutes of waiting we called the front desk and a staff member arrived shortly thereafter. He was friendly but clearly overworked and customer and computer interaction were not his strong suit and he clearly had to perform way too many tasks. I was the last of t... read more
Business response:
Thank you for taking the time to write a review of our hotel. I apologize that it took so long for us to get you checked in when you arrived. Your comments will be very helpful as we continue to improve our check-in process and our overall guest experience. Thank you for bringing this to our attention. We hope to see you again, should your travels bring you back to our area.
A Convenient Stop A friend and I were driving through Mass on our way to NH. We stopped by just for the night. The stewards of the hotel were nice and the room was physically clean. It smelled like cigarettes even though it was listed as a non smoking room. Actually, the entire hotel smelled like them. Other than that, no complaints. They serve a light free breakfast (grab and go) in the morning for those interested.
ok stay It was not a great value for money but was OK types. I felt the front desk person was kind of rude to me. Cleanliness of hotel was OK. The shopping area, restaurants and fast food shops are all nearby.
Good for purpose - attending child's sporting event nearby.
Frequently asked questions about Extended Stay America - Boston - Marlborough
How is Extended Stay America - Boston - Marlborough rated?
Extended Stay America - Boston - Marlborough has a 4.1 star rating with 1,180 reviews.
When is Extended Stay America - Boston - Marlborough open?
Extended Stay America - Boston - Marlborough is open now. It will close tomorrow at 12:00 a.m.