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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Far from prettiness or eating places. Liked the staff but not enough. Should have morw baggage carts. Given the lonf hallways, there should be at least 2 elevators. Lots of parking spaces was good. Room was attractive. There should be included in the description that kitchen ware needs to ve picked up at front desk abd free
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our staff helpful, enjoyed the parking availability, and liked the room’s appearance. At the same time, we appreciate your constructive comments regarding the location, elevators, and the need for clearer communication about kitchenware pickup. Your suggestions have been shared with our management team for review, as we continually strive to improve guest convenience and satisfaction. We value your input and hope ... read more
There were stains in the sheets and blankets and the pillows were extremely flat.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We are sorry to hear about the cleanliness issues you encountered and that the bedding didn’t meet your expectations. Guest comfort and satisfaction are our top priority, and we regret that this was not your experience. Your comments have been shared with our housekeeping team for immediate review and corrective action. Thank you for bringing this to our attention, as it helps us improve and better serve our guests. We would like the opportunity to serve you bett... read more
Extended Stay America Suites 3rd Floor is newly renovated and felt brand new. (They are working on floor #2 which is currently unoccupied.) It was very clean, quiet and the 1 bedroom suite is relatively roomy. Nice to have the additional amenities of a mini kitchen with a full fridge, two burner stove, kitchen sink, and counter space to work with. It desperately needs a warm blanket on the bed. The thin sheet like covering provided might have worked fine in August, but this was December. Come on now! Also the bathroom could ... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We are delighted to hear that you found our newly renovated floor clean, quiet, and spacious, and that you appreciated the suite amenities, including the mini kitchen and ample counter space. We also sincerely appreciate your suggestions regarding a warmer blanket and additional bathroom amenities such as lotion and conditioner; your comments have been shared with our team for review. It is wonderful to know that you felt the value was excellent for the price. We look... read more
Yes.
Business response:
Dear Guest, We are thankful for your stay and your feedback. We continuously work hard to create an exceptional visit for every one of our guests; therefore, we would love to have you return and enjoy another pleasant stay! Sincerely, Hotel Management
Parking was easy. Front desk was friendly. Heater worked great. Room smelled like smoke, though.
Check in was easy. The room was clean and the bed was comfortable
Business response:
Dear Guest, Thank you for sharing your positive feedback with us. We’re pleased to hear that your check-in experience was smooth and that you found the room clean and the bed comfortable. Providing a welcoming and relaxing stay is very important to us, and we’re glad we could meet your expectations. Your comments are truly appreciated and encourage our team to continue delivering quality service. Thank you once again for choosing our hotel. We look forward to having the pleasure of serving you again at Extended Stay America ... read more
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.3 star rating with 2,212 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.