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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel needs to invest in new beds and definitely new pillows. The pillows was so old and flat and the bed was so uncomfortable. I am 5ft 9 and I slept on the love seat. I did not use the pull out on couch due to the old mattress that looked yucky.Also there is a hole in the hallway floor 3rd floor and it is between rooms 316 and 314 that you could sprain an ankle when you hit it not good. Overall the room was clean. And it was okay.
Business response:
Leslie, thank you for choosing our hotel and taking the time to share your review. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We have also taken note of your additional comments as we continually work to improve our accommodations. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve. S... read more
Not the type of place I'd usually stay, its set up for long-term guests, and would be very comfortable for that type of guest. So, no coffeemaker, but stove, full size fridge, dishwasher, microwave. Staff was friendly and accommodating, even switched our room at our request. Breakfast could be better, but we were headed out early anyway
Was good
Business response:
Thank you for sharing your review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff very friendly and helpful.
Business response:
Darryl, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Room was not clean/comfortable couch and rug had deep stains, gross Pull out couch matress unacceptable
Business response:
Brian, thank you for being our guest. We are sorry for the cleanliness issues you experienced in your suite, and also, you were not satisfied with the pull-out couch. Your feedback has been shared with our housekeeping and maintenance team for a quick review and to take necessary actions. Please give us another chance to make it up to you on your next visit. Sincerely, Hotel Management
Young man at the front desk was extremely nice and helpful
Business response:
Raniel, thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
It was OK
Nice place
Business response:
David, thank you for selecting Extended Stay America for your lodging needs and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and we were able to make it a memorable one. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.