Extended Stay America - Boston - Peabody

Business response:

Dear Darlene, Thank you for the review and for sharing your experience. We were glad to read that, overall, you had a wonderful stay. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us, and we hope you will make the same choice the next time you visit the area.Sincerely,Hotel Management 

Business response:

Dear David, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management 

Business response:

Dear David, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time in a clean and comfortable suite with all that was offered. Please return, and we hope to serve you again at Extended Stay America! Sincerely,Hotel Management 

Business response:

Dear Marianne, We're pleased to hear that including a tiny kitchen was helpful for your stay. It's our goal to provide convenient amenities. We appreciate your positive feedback. If you have any suggestions for enhancing your experience further, feel free to share. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We are excited that Extended Stay America is your first choice the next time you visit here, and we wish you all the best with your travels.Sincerely,Hotel Management