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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what we expected Booked this hotel by accident because I was not paying attention online. This hotel is a residential place in an industrial neighborhood. Safe but odd. Everything worked but it was outdated.
Business response:
Janel, thank you for your candid review. We are glad your stay with us was enjoyable on many levels, but we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Sincerely, Hotel Management
Excellent room, comfortable, very clean, bad breakfast, no coffee no nothing, I did pay breakfast included, but I have to request to make coffee (it was 8am), I have to ask if they have some muffins or something.... after a while they open a box of muffins but were pretty bad, uneatable. The hotel is great, I will stay again knowing I will not get breakfast.
Business response:
Yazmin, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our well-kept, comfortable accommodations. However, we regret your disappointment with our grab-and-go breakfast offerings. We will share your feedback with our food and beverage team to see where we can improve. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
4 stars The room was okay but not amazing. The few issues I had were that we had to ask for bedding for the pull out couch since it wasn't provided, and there was a sticky spot on the floor in front of the dishwasher. Also the only thing provided for the grab and go breakfast was coffee and a granola bar. That was a little disappointing. I would stay there again though. It was cheap and we didn't spend any time in the room except to sleep.
Stay elsewhere in future!! Rooms look absolutely nothing like those pictures on website and the configurations are very off from descriptions and artist sketch.
Business response:
Thank you for your review. Please accept our apologies for our rooms not meeting your expectations and regret any inconvenience caused. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Rest stop My room was clean and staff was friendly
Business response:
Jeannette, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for your generous comments. We look forward to your next visit! Sincerely, Hotel Management
Over all it was an affordable stay for last minute weekend getaway. Personally I would not stay there again, the hallways smelled like weed when there is clearly a sign that says no smoking. Nothing was enforced because it was all day an night something was smoking. Room was ok, lots of stains on the doors and some on the sheets which just creeped me out. The cherry on top was the sign on the entrance door stating not to leave anything valuable in plain sight of your vehicle. Just didn’t sit well with me, we all know to neve... read more
Business response:
David, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
The advertised breakfast was a joke, an absolute waste. The motel was very pleasant and nice.
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.