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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was good. However we pre-booked a second night and I wish we didn’t book in advance. The room was not clean and there were at least 3 things broken that we had to have maintenance come to room
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the issues you encountered in your room. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations moving forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
Jennifer, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I feel like the property could offer more outside sitting areas especially for the smokers
Business response:
Thank you for being our guest at Extended Stay America. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We will share your comments with our team. Thank you again for allowing us to be of service, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
NEVER AGAIN. The room was filthy. The carpet sticky and damp, and the cabinets in the kitchen area were just grose.
Business response:
Tammy, thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
Jordan, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay! Friendly helpful and clean. I enjoyed the surrounding very much
Business response:
Jennifer, thank you for choosing Extended Stay America and for the wonderful comments. We are thrilled you enjoyed not only our well-kept property and courteous associates but also our terrific location. We will be sure to share your kind compliments with our team. Thank you for being our guest, and we look forward to seeing you again soon for another memorable stay! Sincerely, Hotel Management
Business response:
Amy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Rooms where clean..beds where uncomfortable. I was actually given the wrong room as well. Hotel pretty empty but somehow we managed to have some right above us and they made noise all through the night. The staff from checking in and out though where exceptionally nice.
Business response:
Thank you for being our guest. We are glad you liked our clean accommodations and were impressed with our front desk associates. However, we are sorry for the difficulties you encountered while you were here. We wish we had the opportunity to address the noise issue and the problems with your bed while you were here. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,269 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.