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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kind of off the beaten path. A little worn. AC was loud and rattled like a can opener. Had to ask for any extras as unit was empty probably because of Covid conditions.
Business response:
Andrea, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had an overall pleasant stay with us. However, we regret the inconvenience you had. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Property is tucked away after you drive through an industrial / residential mixed area. Very quiet but off the beaten path
Nothing great to eat for breakfast - just package of oatmeal and granola bars
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
It’s an extended stay so your amenities ( kitchenette) have been used hard! Entrance: check in pleasant & clean but once you get upstairs to the hallways & rooms you get what you pay for Overall it was what we needed on short notice & would go back if necessary
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The area was very quiet and there was plenty of parking spaces.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you had a comfortable stay with us and liked our ideal location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the room setup, location and parking very much.. but I especially liked the entire staff.. all of the workers were extremely helpful and went the extra mile to assure any issues or needs I had were taken care of.
Disappointment Very old and run down. Drug deals taking place in rear parking lot. Nobody at front desk upon arrival. Waited 20 minutes for anyone to show up. Didn't have requested room type. Ended up with bed and pullout couch. Waited another 15 minutes for sheets for pullout. Told to come back later for blankets.
Business response:
Matthew, thank you for your review. We are sorry we were unable to accommodate you in the room you booked and for the unsatisfactory service, you received. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 3.2 star rating with 2,080 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.