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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was perfect. Room was very nice and amenities served our needs. Definitely would stay again.
Business response:
Margaret, thank you for the glowing review of Extended Stay America. We are delighted to know you know you loved our location and were impressed with our comfortable accommodations and thoughtful amenities. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Good for business travel The hotel was in a nice remote quiet location. My room was a nice queen studio with a kitchen. The down side I had clean the bathroom and kitchen, because the shower wasn’t clean and it freaked me out not ok. No coat hangers to hang my clothes for work I asked the front desk and they said the guest take them. Ok but I still need to hang up my clothes.
Business response:
Charmon, we appreciate your valuable feedback. We are happy to read you enjoyed most of our services. However, it seems we may have overlooked a few issues in preparation of the room before your arrival, and we hope you will accept our apologies for any inconvenience this caused. We have shared your comments with our team and we will make sure our housekeeping is more diligent going forward. Thank you for choosing Extended Stay America and we encourage you to try us again for a flawless experience. Sincerely, Hotel Managemen... read more
Business response:
Sonia, thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I wasn’t happy with this room. I cleaned toothpaste from the bathroom sink and hair from inside the tub. There were bare wires hanging from the ceiling where there should have been a smoke detector and the toilet had to be plunged just about every time it was used.
Business response:
Kathy, thank you for your review. We sincerely apologize for the cleanliness and maintenance issues you encountered in your room. Your feedback has been discussed with the appropriate team member to address the problems you outlined. This is not the impression that we like our guests to leave with. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
The location was good. However we pre-booked a second night and I wish we didn’t book in advance. The room was not clean and there were at least 3 things broken that we had to have maintenance come to room
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the issues you encountered in your room. Your feedback has been discussed with the appropriate team members to improve the quality of our accommodations moving forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
Jennifer, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
I feel like the property could offer more outside sitting areas especially for the smokers
Business response:
Thank you for being our guest at Extended Stay America. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We will share your comments with our team. Thank you again for allowing us to be of service, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
NEVER AGAIN. The room was filthy. The carpet sticky and damp, and the cabinets in the kitchen area were just grose.
Business response:
Tammy, thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping team to make sure all procedures are being followed, so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.