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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed in breakfast the breakfast is a grab and go, not much. It was oatmeal, hot chocolate, coffee, hot tea a couple of days they put out little muffins, or breakfast fruit bares. I wanted to let you know in case you think they have a decent breakfast.
Nice on the outside, rough on the inside Exterior and lobby of the hotel were great, but both rooms we were placed in smelled like recent cigarette smoke. I was grateful the helpful front desk person moved us to a less pungent room, but after dealing with flight delays that led to us arriving at 2 am, having to shuffle rooms multiple times was not ideal.
Business response:
Dear Guest, Thank you for your feedback. We're glad you appreciated our exterior and lobby, and we're happy the front desk was able to assist in finding a more suitable room. We apologize for the inconvenience of needing to change rooms, especially after your long journey. Your comments help us improve, and we hope to provide a more seamless experience during your next visit.Sincerely,Hotel Management
Over all average
Business response:
Dear Jose, Thank you for sharing your thoughts. We strive to provide a comfortable and pleasant stay for all our guests. Your feedback is important to us, and we are always looking for ways to improve our services. We hope to welcome you again and exceed your expectations.Sincerely,Hotel Management
We booked this hotel last minute for our trip to the Boston area. We got to the hotel around noon and the amazing girls at the desk worked to get us checked in early. We were so grateful for them and their kindness
Business response:
Dear Shannon, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim for a great guest experience and let our entire team know when you compliment their work and that you found the hotel perfect for your needs on the trip to the city. We look forward to hosting you again on your next visit for another seamless time.Sincerely,Hotel Management
Did not like not having a coffee maler in the room.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.3 star rating with 1,185 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.