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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet, clean and spacious
Business response:
Dear Arrey Ayuk, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work.We look forward to impressing you again on your next visit to Extended Stay America.Sincerely,Hotel Management
Solid Cheap Place, Would Stay Again This is a discount hotel where you get what you pay for. It is clean enough and safe enough for me to book it a second time, and I will use it in the future. The staff was very friendly, I can only imagine bad reviews are coming from people who thought they were booking a $300 night hotel room with a 5 star breakfast.
Room was not cleaned properly prior. Hair all through the shower
Business response:
Dear Jose, Thank you for being our guest. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Apart from this, we hope you had a pleasant time with us. Please return and allow us to provide you with a seamless experience. Sincerely,Hotel Management
the room was not what i expected and with the dog barking and guest slamming doors it just wasn’t quiet like i was hoping
Business response:
Dear Lola, We’re sorry about the issues you experienced with the noise. We strive to create a welcoming environment for all of our guests, and it’s clear that we fell short during your stay. We will be addressing your concerns with our team to ensure that our service improves and that all guests feel valued and respected. Our front desk team is always helpful in assisting you when they know your concerns. We appreciate your feedback and hope you will have an enjoyable time on your next visit to our hotel. Sincerely,Hotel Man... read more
Great
Good stay A great stay , good people
Business response:
Dear YOHE, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and services met all your expectations! Please continue your seamless stay on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,178 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.