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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Razoável A localização é satisfatória. Perto do aeroporto, farmácia, restaurantes e próximos. Na chegada me informaram que teria café da manhã servido das 6h as 9h30, mas todas as vezes que eu chegava pouco depois das 8h30 já não tinha mais nada e os funcionários não se preocupam em repor. Na verdade o pessoal da recepção são muito pouco receptivos.
Business response:
Dear Maria,We’re glad the location was convenient and close to the amenities you needed. However, we sincerely apologize for the lack of breakfast replenishment and the poor experience with our reception team. This does not reflect the level of hospitality we aim to provide, and we’ll address these concerns to ensure better service for our guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Si... read more
will come back
Business response:
Dear Shawn,Thank you for the terrific review of Extended Stay America. We’re truly grateful for your continued trust and are excited to have another opportunity to host you. Our team is committed to delivering an exceptional experience, and we’ll make every effort to ensure your next visit is even more enjoyable. Thank you for allowing us to be part of your travel plans; we look forward to seeing you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,178 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.