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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel, staff, and my room were all fantastic. My only issue was that I searched for a hotel that had an indoor swimming pool and this one came up in the search. I was disappointed to learn that the hotel USED to have a pool, but no longer. The websites should be updated.
Business response:
Dear Elizabeth, Thank you for sharing your review of your recent stay at Extended Stay America. We are thrilled our staff and your room are fantastic. However, we apologize for any disappointment regarding the indoor swimming pool. We understand your frustration and work to ensure this is addressed. Thank you for choosing us, and we hope to welcome you back for an enjoyable stay soon!Sincerely,Hotel Management
Estadia agradável, Viagem tranquila, local limpo, café da manhã praticamente não existe, tem walmart ao lado dar para ir andando (5min). da para cozinha no quarto.
Business response:
Dear Mabel, Thank you for taking the time to provide feedback about your stay at Extended Stay America. It's great to know that you found the property clean and enjoyed the convenience of having a Walmart nearby. We will certainly enjoy passing along your kind words to our team. Furthermore, we appreciate your insights regarding our complimentary grab-and-go breakfast. We will share this with the appropriate individuals and continue striving to enhance our guest satisfaction. Thank you for choosing to stay with us, and we ho... read more
Stayed over during home improvement renovations. Convenient location. Reasonably priced.
Friendly staff but uncomfortable/old furniture The front desk was friendly. The bed was not comfortable and the pillows were super thin. For a hotel that is for people to stay for an extended period of time, they need to invest in new, more comfortable mattresses and pillows. The chair in the room had a large rip in the bottom cushion.
Business response:
Dear Kimberly, Thank you for taking the time to provide feedback on your recent stay at our hotel. We're glad our front desk staff made a positive impression on you. However, we apologize for your discomfort with the bed and pillows. Your comfort is important to us, and we will certainly consider your comments as we strive to enhance our guests' experiences. Additionally, we appreciate you bringing the condition of the chair to our attention, and we will address this promptly with our maintenance team. We value your feedback... read more
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.