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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a short trip. Everything was nice except for a bright flashing light in the restroom & over the bed. Imagine either opening the bathroom door & being blinded by a flash of light or getting up from the toilet & another. Like yiur pic is being taken. Then you get in the bed to sleep & this light starts flashing like you're ar a disco. That was terrible.
Business response:
Dear Rita, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read your overall stay was pleasant, and that you enjoyed most of it. However, we regret the difficulties you had with the light in the restroom. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the futu... read more
Great overall just gotta invest on something for the smell in the hallways
Dff
Business response:
Dear Nathalie, We are happy you chose Extended Stay America for your recent visit to Boston. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,082 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.