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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet
Business response:
We appreciate you for reviewing your stay with us. We are thrilled to see that you enjoyed such a great stay with us and hope you come back to see us the next time you are in the area!
Lobby desk always seemed either closed or understaffed. Room was clean and comfortable.
Business response:
Thank you for your review, Jeremey. We appreciate your feedback regarding your experience at our hotel. We are sorry for the problems that you had with our lobby hours, but we are happy to see that you enjoyed a clean and comfortable stay. We would love to see you again the next time you are in the area.
Business response:
Hello Mario. Thank you for taking the time to review your stay with us. We hope that you enjoyed our accommodations and hope to see you next time your travels bring you this way!
Business response:
Thank you for taking the time to review your stay, Joyce. We are excited to see that you enjoyed your stay with us. Thank you so much for allowing us to host you and we hope to see you again soon!
The hotel itself is very nice. When we walked into our room you could tell it seemed dirty. There was dirt/ dust bunnies all over the floor. There was hair all over. In the bathroom there was where someone shaved and rubbed it onto the walls. There was a little kitchen area with a stove top, fridge, microwave, dishwasher and sink. There was only a pot lid and spaghetti strainer for cooking, so there was no way to cook even though they had the set up. I just wish it was clean. It was almost filthy.
Business response:
We appreciate you for taking the time to review your stay with us, Olivia. Please accept our sincerest apologies regarding your experience at our hotel. Cleanliness is one of our top-priorities and we can't apologize that we fell short in delivering a sparkling clean experience. We will communicate these concerns with our housekeeping team directly in order to avoid this issue with any of our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to rate your stay with us, Valerie. We could not be happier to see that you enjoyed such a great stay! We hope that we have another chance to show you another great experience the next time you are in the area.
The hotel was ok. After all, $95 is a rather cheap price. The place is pretty isolated, but that’s on me for not checking the map before hand. A lot of people did not have their mask on or was wearing it improperly.
Business response:
Thank you for allowing us to host you, Zilin. We are so sorry that we did not truly impress you during your time with us, and also apologize for any uneasiness that the lack of masks created. We will make sure that these areas are addressed with our team so that we can ensure that we are creating a comfortable and safe environment for all our guests. We wish you nothing but safe and happy travels.
Business response:
Thank you so much for taking the time to rate your stay. We hope that you enjoyed our accommodations. Thank you for allowing us to host you and we wish you the best in your future travels.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.