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Extended Stay America - Boston - Saugus

3.2
  • Hotels
  • Saugus, MA

About this business

HospitalityHotels

Location details

832 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,082 reviews
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Ryszard's profile image
Ryszard 
3 years ago

Beautiful clean friendly 

Sandra's profile image
Sandra 
3 years ago

C 

Business response:

Thank you for taking your time to review your stay at our hotel, Sandra. We are thrilled to see that you enjoyed such a great rating and we are so happy that you enjoyed your time with us. We would love to welcome you back the next time your travels bring you this way. 

Davidov's profile image
Davidov 
3 years ago

🐶🐕🐩 

Business response:

Thank you for reviewing your stay with us! We are so happy that you enjoyed our pet-friendly hotel! Please come back to see us the next time your travels bring you this way! 

Jon's profile image
Jon 
3 years ago
Secia's profile image
Secia 
3 years ago

A excepción de usar gradas hasta el cuarto piso lo demás está todo bien 

Edward's profile image
Edward 
3 years ago

Everything ok 

JOHANNE's profile image
JOHANNE 
3 years ago

Our stay was ok , the night clerk gave us a room upgrade which was amazing however the property can use some make over , there was weird smells in the hallway needs some air fresher ER , under the sink in the bathroom we’re moldy and by the ac area , bed frames were dirty better pillows and sheets could be used . Staff were friendly ! 

Business response:

Thank you for your review, Johanne. Please accept our sincerest apologies regarding any issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve attention. Your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels. 

lisa's profile image
lisa 
3 years ago

More of a bedroom with kitchen than a suite - no seating except for two kitchen type chairs. Kitchen but no coffee maker or kettle, no glasses or cups, no hangers for clothes. Most hotel rooms I have stayed in would be better for long-term stays than this place. Smelled terrible. After seeing the condition of the chair backs it was clear that the damage and odor was from a cat. Good pillows, adequate bed, no dedicated work space or desk. 

Business response:

Thank you for sharing your experience. We value you your constructive feedback and will share it with our team. We do hope that your future travels are both comfortable and pleasant. 

Cindy's profile image
Cindy 
3 years ago

There is definitely a cleanliness issue with the facility. The first room I was given the sheets were dirty and had hair all over. The second room was slightly better but the microwave didn’t work. Finally the third room which was the last they had available was semi decent so we stayed. Would I recommend this hotel or stay again no. I can only hope other Woodspring locations are better. 

Frequently asked questions about Extended Stay America - Boston - Saugus

How is Extended Stay America - Boston - Saugus rated?

Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,082 reviews. 

When is Extended Stay America - Boston - Saugus open?

Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.