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Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs to invest in some decent pillows. When you sleep somewhere for a week, good neck support us very important. Flat pillows are no comfort at all.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed your stay but sorry to hear that our pillows did not meet your expectations. We're glad your overall experience was a positive one.
Nothing fancy here. Very minimal, but clean, safe and ample!
Business response:
Thank you for the great review. We are so glad you enjoyed our super clean and spacious rooms. We appreciate you.
Best hotel in saugus Great hotel and location cant beat it
Business response:
Thank you for the great rating and terrific review! We are glad our location was especially convenient for you during this stay.
The stay was good, i did not know it is more of an apartment rather than a hotel. no maid services
Business response:
Thank you for sharing your comments. As you've noted, we keep things simple and our rates affordable with guests only paying for the amenities they want to use (like daily cleaning and linen changes). We're glad your stay was an overall positive one and hope you'll think of us for your next extended stay.
Business response:
Thank you for the 5-star rating. We appreciate it.
* Some of the policies were not customer friendly such as no late check out otherwise it was an extra charge * no pool or hot tub * no continental breakfast * The rooms were clean but we never got a light clean or anything for the duration we were there
Business response:
Thank you for your feedback. We appreciate it and will use it to help us improve. We hope your overall stay was a pleasant one.
Business response:
We're so glad you had a great stay with us. Thank you for letting us know.
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
The hotel itself was clean. There were noisy people outside in the parking lot messing with a car or motorcycle late at night around 11pm and you could hear the people above walking around. Not sure if they were stomping around or it was just the echo of the laminate wood floors that made it louder.
Business response:
We are glad to know your overall stay was a good one and please accept our apologize for the disturbing noise during your stay. We appreciate hearing from you.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,086 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.