This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good It was a good hotel, 30min to Salem if your going there. On a busy area which was nice because things stayed open. It just had a weird smell but nothing to leave to another hotel.
Business response:
We are glad to know your overall stay was a good one. We apologize for the odor you encountered and thank you for letting us know. We appreciate you.
New construction that’s why I booked the room. I wanted rooms with insulation and a modern A/C & Heat system that doesn’t sound like a freight train when it comes on. Rooms are cleaned once a week on Monday’s which is fine by me and it’s reflected in the decent price. Fresh towels exchange any time at the front desk. I think the building rents to the State of Massachusetts welfare system, 29 days at a time then they move out 1 day then return to a different room. Some low-life noise upstairs by people who stay up all night t... read more
Business response:
Thank you for your detailed review and descriptions. We appreciate hearing what you appreciated and what you wished for and we will use this feedback to help us improve. We hope your overall stay was a good one that met your needs.
Pilots Rest Period Very nice hotel and location. Staff was friendly and attentive to our needs as a flight crew.
Business response:
We are so pleased that you enjoyed our accommodations and our wonderful staff and their attentive service. Thank you for letting us know.
This hotel is no-frills and located directly off of route 1 (with window views of either a local trailer park or WalMart.) It is a good alternative if you're looking for a place in northeastern MA and all other local accommodations (i.e. in Salem) are sold out.
Business response:
Thank you for the review, we are glad you enjoyed your stay with us.
Descent place to stay The hotel is an extended stay. It is just that, no frills. It is low price compaired to other hotels. The staff was friendly and accommodating where they could. It would be in their favor to add hand towels to the rooms, and maybe a roll of paper towels?
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. We are so glad you had a wonderful stay with us.
Business response:
Thank you for the terrific rating. We're so glad you had an enjoyable stay.
A Boston Vacation Great hotel, nice staff, clean building, quick services
Business response:
Thank you for reviewing our hotel, Sanija. The WoodSpring Suites team works hard to deliver clean, comfortable rooms and we're so glad you appreciated them. We hope you come back again.
Very close to grocery, restaurants and shopping. Elevator was out for two days during my (4) night stay. Parking lot is an adult hang out for contractors staying and working in the area.
Business response:
We are so glad that you had an overall positive stay but apologize for the elevator problem for half of your visit. We hope to see you again for an even better stay.
Displeased It smelled very bad, bad vibe, and service wasn’t great.
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.1 star rating with 2,170 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.