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Extended Stay America - Boston - Saugus

4.2
  • Hotels
  • Saugus, MA

About this business

HospitalityHotels

Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more

Location details

832 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,091 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Woodspring Suite is very clean and the staff here are great from the front desk to the house keepers they treat everyone with respect and kindness.. thank you 

Business response:

Thank you so much for your wonderful review. I agree, we have some of the best staff in the business! 

Anonymous's profile image
Anonymous 
6 years ago

Great quality and service The hostess on 3/24/18 was the friendliest, most cooperative host. The hotel was very clean and fresh. I love the kitchen area. Made you feel like you were in an apartment not a hotel. I would definitely stay here again! Great price, hope it doesn’t change. 

Business response:

I am so happy that you had a great experience at the hotel. We truly appreciate your feedback!!! 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your review! 

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Anonymous 
6 years ago

Close to my job Nice to have kitchen available he told . Comfortable bed. Used laundry which was nice to have 

Business response:

Thank you for your kind words and review of the hotel. 

Anonymous's profile image
Anonymous 
6 years ago

Room had a nice bathroom, very good bed, great recliner chair, large size TV, full size refrigerator, stove, and a dishwasher. The fridge in the first room I tried was so darn noisy that I had to move out. What surprised me is that they provide a dishwasher, but dishes and utensils for only 2 people. They provide one dishwasher tablet, but no hand dish wash liquid or drying rack. It doesn't make sense to run a dishwasher for only two plates, glasses, and so on. The person who cleaned my room left 3 dark hairs on my bathtub w... read more

Business response:

We do apologize for the elevator being out of service. It was a problem with a part that needed to travel across the country and with the recent storms it was delayed. As you can guess, we had a run on first floor rooms that week! We hope to see you again soon. 

Joe's profile image
6 years ago

Good for a short stay! I was there just for one day, thanks god, I got a room 408 which was no bad but there was no elevator and lucky me I was suffering of a tendinitis on my left foot. Everything else was fine. 

Business response:

Dear Joe, We do apologize for the elevator not working. We have been attempting to correct the problem with no luck. The issue is a safety one and in order to protect the guests we have had to keep the elevator out of service. Promise, it will be working on your next visit! 

Adrien's profile image
Adrien 
6 years ago

Wonderful stay It was a wonderful stay and great staff that work there and they do everything to make you feel like you are home i would defiantly come back and tell all my friends about this place 

Business response:

Thank you Adrien. It was our pleasure to provide you with a great stay! 

Ferdinand's profile image
Ferdinand 
6 years ago

Waited at desk for 25min For someone to give me my room key otherwise it was ok 

Business response:

Dear Ferdinand, We do apologize for your wait time. I will investigate why it took so long for you to get new keys. If it was after 11:00 PM the On-Call person should have been there sooner. 

fabiano's profile image
fabiano 
6 years ago

Business response:

Dear Fabiano, Thank you for the wonderful review on the property! 

Frequently asked questions about Extended Stay America - Boston - Saugus

How is Extended Stay America - Boston - Saugus rated?

Extended Stay America - Boston - Saugus has a 4.2 star rating with 1,091 reviews. 

When is Extended Stay America - Boston - Saugus open?

Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.