This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Clean with better than average cooking facilities and with good amenities on site
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our clean accommodations and that our well-equipped kitchenette added to the convenience of your stay. We are also happy to know you were pleased with our thoughtful amenities. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Then staff were nice, although when I got there the room was not ready and the front desk had no idea. I requested to be in another room that was clean and they were able to give me one that housekeeping wasn’t cleaning at the moment. The bed was clean, but the tables and the counters weren’t wiped down properly. Other than that it was okay. They seemed to be accommodating to make changes. I would suggest that they did a better job cleaning though and making sure the room was ready at check-in.
Business response:
Thank you for being our guest. We are sorry your room was not ready upon your arrival and regret the disappointment it caused. Your feedback has been discussed with our housekeeping and front desk associates to ensure we are consistent with our service delivery. On a positive note, we are glad you were impressed with our courteous associates. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thao, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Excelente hotel muy limpio y acojedor..!
Business response:
We are glad you enjoyed your stay
⚽️K,GOOD LOCATÍN.,,,95I AND SHOPPING MALL BORLÍNGTON
Business response:
Thank you for the glowing review of Extended Stay America. We are thrilled to learn you had an amazing stay and that you enjoyed our proximity to the mall. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Clifford, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Johnny, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.