This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The microwave in my room wasn’t working took a week for staff to arrange a new microwave. They stated I’d get room service after 2 weeks but that didn’t occur either for a 4 week stay.
Good location.
Business response:
Dear Shaquita, thank you for being our guest and sharing the excellent review for Extended Stay America. We are so glad our location worked well for you. We look forward to your next visit to the city soon.SincerelyHotel Management
The sofa. Bed had a big stain and thin matress. No bedsing for it Beds are hard Wished they had conditioner as well as shampoo Advertised continental breakfast but it was only coffee
Business response:
Dear Lisa, thank you for taking the time to write a review regarding your recent stay with us. Please accept our apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. We also apologize for the lack of amenities and the issue with our complimentary grab-and-go breakfast. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast... read more
I had higher expectations from this hotel… will not be staying here again
Business response:
Dear Samantha, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
All went well.
Very nice place especially with children. Large rooms, friendly staff
Business response:
Dear Arline, thank you for your wonderful review of your stay at Extended Stay America. We are glad your family was so happy with our comfortable accommodations and kid-friendly atmosphere. Our team works hard to deliver friendly service to all our guests, and we appreciate your kind comments. Thank you for staying with us, and we look forward to hosting you again soon.Sincerely,Hotel Management
There was something to grab for breakfast. The staff was nice. The room was large. It was clean.
Business response:
Dear ERCAN, thank you for choosing Extended Stay America for your recent accommodations. We're glad you enjoyed your stay, and we appreciate you highlighting our clean suite and friendly staff in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments with our team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon!Sincerely,Hotel Management
low price not many restaurants in area
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,608 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.