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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stinky hallways The stay was good. The room was clean but there the bed frame was broken. I didn't let front desk know about it because when I noticed the broke frame it was late after midnight. And the hallways smelled bad, like fish and other bad smells
Business response:
Dear Edward, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We will address these concerns appropriately. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. We hope to welcome you back and provide an even better stay.Sincerely,Hotel Management
Nice hotel, but no breakfast
Business response:
Dear Lgor, Thank you for sharing your experience on your recent visit to Extended Stay America. It is always our effort to keep our guests happy and satisfied by our services. However, we are sorry for the disappointment with the breakfast choices not meeting your taste this time. Your remarks are shared with the concerned individual for improvement. We hope you revisit and allow us to serve you again with good memories.Sincerely,Hotel Management
Good place to stay A good place to stay if you just want to sleep. Cleanliness leaves a great deal to be desired and Breakfast is a joke. They should consider improving those 2 points. With that being said, Location is easily accessible and Front Desk Staff is respectful, friendly and very professional with all clients I witnessed them interact with, including me. Both night and day staff there are delivering an outstanding customer service performance, and I would return just for this. I definitely recommend.
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.