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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great team
Business response:
Dear Achraf, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff proved it. We look forward to sharing your comments with the team. Thank you for choosing Extended Stay America. We hope to welcome you again soon when you are in the city for work.Sincerely,Hotel Management
I booked two rooms. Both room had cigarettes smells. Friendly staffs. Convenient location.
Business response:
Dear chungchen, Thank you for staying with us and sharing your review. While we are pleased that you loved the hospitable service provided by our team and the convenience of our location, we apologize for the disruption to your stay caused by the lingering smell of smoke in the suites. Please be assured we will address these issues with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. We regret we couldn't give you a better impression, and we hope you will allow us to mak... read more
Nice
Nice
Business response:
Dear JUAN CARLOS, Thank you for choosing Extended Stay America and sharing your review. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
communication Communication was good regarding room that was available that had a smoker in it previously. Sofabed was very uncomfortable. Discouraged that a discount was not offered since breakfast was not available.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. We're glad to see that communication regarding the room was good. However, we apologize for any inconvenience caused by the discomfort of the sofabed and the unavailability of breakfast. Your feedback is valuable as we continue improving our services and facilities. We hope to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Sincerely,Hotel Management
unfortunately we found they did not have a clean room for us because they only had 1 cleaning lady so thankfully there was a older extended stay in the back. hopefully they can find 1 or 2 workers soon. the room we stayed in was clean and comfortable.
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.9 star rating with 2,746 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.