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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
communication Communication was good regarding room that was available that had a smoker in it previously. Sofabed was very uncomfortable. Discouraged that a discount was not offered since breakfast was not available.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. We're glad to see that communication regarding the room was good. However, we apologize for any inconvenience caused by the discomfort of the sofabed and the unavailability of breakfast. Your feedback is valuable as we continue improving our services and facilities. We hope to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Sincerely,Hotel Management
unfortunately we found they did not have a clean room for us because they only had 1 cleaning lady so thankfully there was a older extended stay in the back. hopefully they can find 1 or 2 workers soon. the room we stayed in was clean and comfortable.
No amenities but safe quiet and clean. Beds are uncomfortable.
Business response:
Dear Tricia, Thank you for choosing us. It is good to know you had a pleasant stay with us. However, we are sorry for any disappointment with the comforts of the bed in your room. Your remarks about the amenities are shared with our concerned team to check and improve. Again, Thank you for your feedback about our clean room and for being pleased with the safety measures. We hope to make your next stay with us flawless.Sincerely,Hotel Management
Il devrait s'accentuer plus sur la propreté.
Business response:
Dear Alfène, Thank you for taking the time to share about your stay. We are pleased you enjoyed your stay. It is always nice to receive positive ratings from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to advance our services and appreciate your valuable feedback. We are also grateful for your mention of the housekeeping issue in your room and for allowing us the opportunity to make things right. It was a pleasure having you stay with us, and we hope to see you again... read more
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Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,694 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.