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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Glad I stayed here! Great staff, very friendly and accomodating.
Business response:
Naomi, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jeni, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My stay was nice, rooms were clean and comfortable. There was a strange smell in the hallways and lobby.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us and liked our well-kept accommodations. Also, we have taken note of your feedback and will share it with our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The gentleman at the front desk was extremely busy yet he was so happy and pleasant:) He was very kind and helpful I wish all people were like him
Business response:
Stephanie, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associate. We will be sure to share your compliments with our front desk staff for taking good care of you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Clean with better than average cooking facilities and with good amenities on site
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our clean accommodations and that our well-equipped kitchenette added to the convenience of your stay. We are also happy to know you were pleased with our thoughtful amenities. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Then staff were nice, although when I got there the room was not ready and the front desk had no idea. I requested to be in another room that was clean and they were able to give me one that housekeeping wasn’t cleaning at the moment. The bed was clean, but the tables and the counters weren’t wiped down properly. Other than that it was okay. They seemed to be accommodating to make changes. I would suggest that they did a better job cleaning though and making sure the room was ready at check-in.
Business response:
Thank you for being our guest. We are sorry your room was not ready upon your arrival and regret the disappointment it caused. Your feedback has been discussed with our housekeeping and front desk associates to ensure we are consistent with our service delivery. On a positive note, we are glad you were impressed with our courteous associates. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thao, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is open now. It will close at 6:00 p.m.