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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
good location, fair price, no frills but if you are just interested in a bed to sleep in, it's fine
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to know you enjoyed our ideal location and that you found us to be a good value. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
I could be mistaken but there appeared to be a few questionable goings on in the parking lot
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room was expensive and yet I had to make the pull out sofa myself, the TV would acquire a signal, the “breakfast” was laughable even for a light continental breakfast and there was no coffee make in the room.
Business response:
Thank you for choosing us. Although you liked the spaciousness of your room, we are sorry for the inconvenience caused to you. Your feedback regarding the service issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
It was ok. Room size and set up was great. The hallways and emery Smelt terrible though like it was not cleaned. Trash on the floor. It’s was ok
Business response:
Thank you for selecting us. Although you liked your room, we offer our sincere apologies for the housekeeping issues you observed at our property. Your experience has been immediately discussed with the appropriate department, and we are working closely with them in an effort to improve our service levels going ahead. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
The lady at the front desk was very friendly an accommodating.
Business response:
Thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by the front desk staff mentioned, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
El hotel está muy bien ubicado, tiene restaurantes cerca y está cerca de carreteras importantes. Para ir al centro de Boston se lleva a cabo un trayecto muy rápido. Considero que está en un precio razonable, por lo que ofrece. No me gustó que el desayuno que ofrecen son Muffins, barras energéticas y jugo que no es natural. No hay fruta, por ejemplo.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a comfortable stay, and our location close to the downtown and varieties of restaurants was perfect for your needs. However, we regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new offerings. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
breakfast was pretty bad. extended room was tiny, hard for two people to move around
Business response:
Thank you for taking the time to review your stay. We're sorry for not meeting all your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. Also, we have different room types and sizes available, and we are always glad to recommend a room that will best meet your needs. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.