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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You received what you have paid. It is a good choice.
Business response:
Thank you for choosing to stay with us. We are glad to read you found us to be a great value and that you had a comfortable stay. We look forward to welcoming you again! Sincerely, Hotel Management
The hotel stay was fine I would have liked milk it cereal with the breakfast
Business response:
Thank you for staying with us at Extended Stay America. We are glad you enjoyed your stay at our hotel. Your comments have been noted. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pool permanently closed...why? It would be nice to have the pool open, and there is a decent outdoor area around it with tables that would make it a desirable place to swim. AC unit in room 145 was very load and rattles constantly. A mop was left in the bathroom, and there was no blanket for the sofa bed, so I had to obtain it from the office. Also, the non-smoking room smelled a little from smoke, especially in the bathroom. Breakfast had no juice; only coffee, packaged muffins, granola bars, oatmeal....needs improvement.
Business response:
Thank you for your recent stay at our hotel. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be taking steps to ensure a more pleasing experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests... read more
Me gusta la tranquilidad del lugar. No me gusto que la piscina no estaba disponible tan alta que estuvo la temperatura este fin de semana
Business response:
Thank you for choosing Extended Stay America. We are glad you enjoyed your stay with us. However, we regret not meeting your expectations with our pool. Your feedback is appreciated and hope to see you again soon. Sincerely, Hotel Management
excellent price for the area- breakfast to go was just what expected for price of room and adequate- did have to report loose toilet seat and broken mirror closet door to desk which I think housekeeping should have mentioned to have fixed before room occupied- also no explaination given for pool being closed in July!!!!!
Business response:
Thank you for the nice rating of Extended Stay America. We are happy to know you liked our location and that you found us to be a good value. However, we are sorry we missed meeting some of your expectations. Your review will help us to improve our service and facilities going forward. We appreciate your business and look forward to your future visit. Sincerely, Hotel Management
The front desk was short staffed. I was shocked to hear that I’d have to pay extra for house keeping!
Business response:
Thank you for reviewing your stay. We are sorry for you were unhappy with our housekeeping policy and regret the inconvenience caused. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks for the feedback. We hope to have an opportunity of hosting you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.