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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had to call the front desk for drinking glasses. Guest bed was not made up which I discovered when I pulled it out to go to bed so I slept on a bare mattress with no blankets that night
Business response:
Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and sincerely apologize that we failed to provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us anoth... read more
Convenient and very fair price vs. alternatives in area
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Close to highway and restaurants! Staff was very courteous.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. We are so glad to know you found our location to be perfect for your plans and our staff to be professional. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Check in was terrible. we had to wait a half an hour to get someone to check us in - at 11:15 pm at night
Business response:
Thank you for reviewing your stay. We're sorry for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
There’s nothing spectacular about this place. It’s neat and clean.
Business response:
Thank you for sharing the nice review of your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Very convenient location: easy to get to downtown Boston, Cambridge and close to Market Basket grocery store. Room comfortable and quiet.
Business response:
Thank you for the great review! We're glad to know you loved our terrific location as well as your well-appointed room. We appreciate your business and hope you will choose Extended Stay America on your next visit to Waltham. Sincerely, Hotel Management
Nice, but my bathroom trash can was full of trash from the last guest, and there was hair in the shower. A little gross.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
It wasn’t clean all the time (hallways and common areas)
Business response:
James, we apologize and regret the inconvenience caused due to the cleanliness issues you encountered here. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.