This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not the best place I ever staid at The room was nothing more than OK. There was a very poor breakfast available. The cellophane wrapped muffins had an awful aftertaste to them. No juices were offered. A number of the stations supposedly offered for the TV did not not work. There was a stove in the room but nothing to cook with or dishes to eat from. The bed did seem comfortable. The shower was good and there was plenty of hot water.
Business response:
James, thank you for the feedback. We are glad to read you enjoyed the shower and the comfort of our beds. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We also apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channel... read more
Camera spaziosa, abbastanza grande e confortevole. Bella la possibilità della cucina per cucinarsi da soli in camera. In generale è stata una gradevole esperienza.
Business response:
Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your well-appointed room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Good Customer Service, staffs offer extra blankets
Business response:
Andrew, thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
It was a good place for extended stay, that’s good that they provide stove and vessels to cook. They need to provide more things in breakfast since this place is for extended stay and there is no nearby grocery stores. Disappointing part is, Staff never followup with requests we asked for. I
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our apartment-style and that you had a pleasant time with us. We appreciate your feedback regarding the service issue you encountered and breakfast offerings and will share it with the appropriate team. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
I didn't like the overall conditions of the premises. First four days it seemed that there was no employees to clean the corridors and front desk. The frontdesk crew semmed lost. I saw young adults talking tobeach other, making each ithers hair. Then, someone came - probably the manager - and things got a little better.
Business response:
Thank you for staying at our hotel. We are sorry our front desk associates were not at the desk and regret the inconvenience caused. We have shared your feedback with the appropriate team members to ensure our future guests’ do not experience a similar issue. we hope you will consider returning to our hotel on your next visit to this area so that we can make your next visit a memorable one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.