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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me gusta la tranquilidad del lugar. No me gusto que la piscina no estaba disponible tan alta que estuvo la temperatura este fin de semana
Business response:
Thank you for choosing Extended Stay America. We are glad you enjoyed your stay with us. However, we regret not meeting your expectations with our pool. Your feedback is appreciated and hope to see you again soon. Sincerely, Hotel Management
excellent price for the area- breakfast to go was just what expected for price of room and adequate- did have to report loose toilet seat and broken mirror closet door to desk which I think housekeeping should have mentioned to have fixed before room occupied- also no explaination given for pool being closed in July!!!!!
Business response:
Thank you for the nice rating of Extended Stay America. We are happy to know you liked our location and that you found us to be a good value. However, we are sorry we missed meeting some of your expectations. Your review will help us to improve our service and facilities going forward. We appreciate your business and look forward to your future visit. Sincerely, Hotel Management
The front desk was short staffed. I was shocked to hear that I’d have to pay extra for house keeping!
Business response:
Thank you for reviewing your stay. We are sorry for you were unhappy with our housekeeping policy and regret the inconvenience caused. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks for the feedback. We hope to have an opportunity of hosting you again in the future. Sincerely, Hotel Management
good location, fair price, no frills but if you are just interested in a bed to sleep in, it's fine
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to know you enjoyed our ideal location and that you found us to be a good value. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
I could be mistaken but there appeared to be a few questionable goings on in the parking lot
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The room was expensive and yet I had to make the pull out sofa myself, the TV would acquire a signal, the “breakfast” was laughable even for a light continental breakfast and there was no coffee make in the room.
Business response:
Thank you for choosing us. Although you liked the spaciousness of your room, we are sorry for the inconvenience caused to you. Your feedback regarding the service issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
It was ok. Room size and set up was great. The hallways and emery Smelt terrible though like it was not cleaned. Trash on the floor. It’s was ok
Business response:
Thank you for selecting us. Although you liked your room, we offer our sincere apologies for the housekeeping issues you observed at our property. Your experience has been immediately discussed with the appropriate department, and we are working closely with them in an effort to improve our service levels going ahead. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.