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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Louis, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Last minute stay due to power loss I was able to book a room last minute due to power outage in my neighborhood last week. We were greeting by friendly staff upon arrival for check in. Reserved and paid up front for a room for King size bed and full size sofa bed. However ended up with a queen bed and a twin size sofa. Thankful my 2 young boys were able to squeeze into the sofa bed, but the mattress was not very comfortable. There was almost no room service— when I asked for extra bedding for sofa bed and kitchen utensils an... read more
Business response:
Sharon, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. We strive to provide an excellent stay to all of our guests, but we obviously let you down. We have shared your comments with our team, and we will be using this feedback to ensure that these issues are not repeated. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Business response:
Rhonda, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Rhonda, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Clean and quiet. No thrills but does the job if needing a place to sleep.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're delighted to know you were pleased with our well-kept hotel and that you had a pleasant time with us. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Found a pair of female panties under sofa cusion. Gross
Business response:
Thanks for being our guest. We apologize for the cleanliness issue in your room. We take such feedback seriously, so it is shared with our housekeeping team to review and action. Please consider giving us a chance to showcase you our improved side. Sincerely, Hotel Management
Business response:
Aisha, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,188 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.