This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lady at the front desk was very friendly an accommodating.
Business response:
Thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by the front desk staff mentioned, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
El hotel está muy bien ubicado, tiene restaurantes cerca y está cerca de carreteras importantes. Para ir al centro de Boston se lleva a cabo un trayecto muy rápido. Considero que está en un precio razonable, por lo que ofrece. No me gustó que el desayuno que ofrecen son Muffins, barras energéticas y jugo que no es natural. No hay fruta, por ejemplo.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a comfortable stay, and our location close to the downtown and varieties of restaurants was perfect for your needs. However, we regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new offerings. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
breakfast was pretty bad. extended room was tiny, hard for two people to move around
Business response:
Thank you for taking the time to review your stay. We're sorry for not meeting all your expectations. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. Also, we have different room types and sizes available, and we are always glad to recommend a room that will best meet your needs. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The location was what I needed as I had back to back meetings about 5 minutes away and wanted to avoid a 2 hour drive in the morning to get back. Everything was adequate, my room smelled a bit like cigarettes. They gave me a coffee machine for the morning, it was from 1990 I think, but worked. Terrible coffee grounds though. There was a creepy guy outside the front door, thank goodness he didn't follow me in. I was traveling alone. There are far nicer hotels in the immediate vicinity, but I was going for least expensive, you... read more
Business response:
Thank you for evaluating your stay. We are pleased to know you liked our location, but we are sorry for not meeting all of your expectations. We will share your comments with the appropriate individuals so that we can improve our service and facilities going ahead. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
Overall it was good and comfortable. The only negative was that I forgot my charger in the room and when I called later to ask about it it was no where to be seen.
Business response:
Dear Nevzat, we are so pleased you had an overall great stay with us and it was a pleasure to host your travel needs. We are, however, so sorry you have been unsuccessful in being reunited with your misplaced personal item. We would be happy to take another look on your behalf. We would appreciate additional information to identify the room you occupied so we may properly investigate and follow up with you. Thank you again for being our valued guest and we look forward to speaking with you. Sincerely, Hotel Management
two nights, three people--almost excellent The room was quite adequate for three people for two nights. We had two deficiencies: There were no sheets for the sofa bed, either on the bed or in the closet. We had to call the desk and ask for them. And there were only two plastic cups, so I had to get more from the desk.
Business response:
Susan, thank you for posting a review of your stay at Extended Stay America. We're glad you liked your accommodation, but we're sorry for your disappointment with the in-room amenities. Please know the items such as kitchenware along with towels and linens are kept at the front as per the brand standard and are always complimentary. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,259 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open tomorrow at 9:00 a.m.